COVID-19 Response

We want to reassure you that we are taking every possible step to prepare to handle the COVID-19/Coronavirus pandemic. For instance, we are now offering telehealth visits to allow patients to continue to receive care in the comfort of their homes, but rest assured that we will continue to provide in-clinic care throughout this crisis and shelter-in-place mandates.

For patients who are at-risk or showing symptoms, we are also offering drive-up COVID-19 testing.
Patients must be screened prior to the testing, so please call one of our clinic locations for more information.

Testing Locations for Monday, March 30

Burleson    |    Coppell    |    McKinney

Information for Current Patients

Every Questcare Medical Clinic location is a primary care clinic designed to offer advanced treatment using state-of-the-art technology, while maintaining the comfortable small-town feel so many of our patients grew up with. When patients visit a Questcare family medicine doctor, they can expect high-quality care as well as the ultimate in convenience. Here is some general information we hope you find helpful:

  • After-hours, weekends, and holidays: For life-threatening emergencies, please call 911. For routine issues such as prescriptions, referrals and second opinions about ongoing care, please call during normal business hours. We will take a message about non-urgent issues for assistance the next business day. Our QuestCare Urgent Care locations are available for walk-ins Monday-Friday 9am-9pm and Saturday-Sunday 9am-6pm.
  • Appointments: Same-day appointments are usually available. You may schedule appointments online or by phone.
  • At your visit: Please bring your photo ID, insurance card, co-pay and medications.
  • Cancellations and missed appointments: We understand appointments sometimes need to be canceled. Please call at least 24 hours in advance to cancel and reschedule.
  • We accept most major insurance plans. Please contact your provider to verify you are within network.

Questions About Your Bill

For billing inquiries, please contact Intermedix at (888) 801-8466